I don’t need help but it’s a query. I understand that Monzo App is the main place to do the banking on your account.
I’ve been told it’s not possible to set a standing order or make payments via the phone service in the past when I’ve not had access to the app in the past
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Your website under the financial conduct section it’s got a tick stating all those can be done on the phone.
I dont know the answer to this as I have never tried outside the app but I would of thought it should be possible to set some of these up over the phone
Curious as bar being somewhere with zero internet, which is a bit of a rarity in England, I know rural places in Scotland and Wales have spotty mobile internet, why would you want to do anything over the phone?
Personally if I have to ring anyone to get anything done that I cannot do via an app or my PC its a bad day.