Hello! First post here, went #fullmonzo last Wednesday - all good so far. Noticed today I have £260 in my account and £210 of direct debits scheduled. Yet my summary suggests I’ll have £80 “leftover” at the end of the month.
I haven’t as we’re in an odd financial situation at the moment so things aren’t “normal” yet. But I find it strange it doesn’t take into account direct debits? There’s no possible way I’ll have £87 leftover like it suggests!
Once one months worth of direct debits has been processed they’ll be marked as repeating payments and accounted for in future months as ‘Comitted Soending’ (i.e. spending the app knows about before the month even starts). This will be subtracted from your ‘left to spend’ amount from the very beginning of the month.
Because that hasn’t happened yet (as you’re still in month 1) then your direct debits will be a surprise to the algorithm when they first hit and your figures for the month will be adjusted for them at that point.
Perhaps Monzo could do with better explaining the summary feature, as most customers (not on the forum) can’t be expected to know how it works. Maybe a question mark icon and an associated visual guide would be useful?
That would be an absolutely fab idea. It just looked very weird/glitchy/incomplete to me, but hopefully after a month or two of direct debits stabilising it’ll be accurate