My account or app is stuck on “Verifying your account information”
I recently received my Card but cannot activate it because it is stuck on this.
Anything I have done wrong or do I need to wait longer? I believe I have waited the 48 Hours.
Any help is appreciated
I would attempt to reinstall the app, it could be stuck that screen for some reason despite actually being completed on monzo’s side
But if that doesn’t resolve the issue then I’d shoot an email over to firstname.lastname@example.org
Sadly there’s not much we can do here on the forum to help
As @nexusmaniac says just need to wait until checks are completed. I don’t know if they are done over the weekend so could be next week now
Thanks for the quick reply!
I will give this a try and if not, I will email Monzo.
Didn’t think of reinstalling the app
Worked and I got to activate my card now.
Thanks for the help guys