I don’t understand the product reasoning behind “Advanced roundups”

We can round up a payment to the nearest pound and put your spare change in a Pot. We’ll multiply your spare change by 2, 5 or 10. With the 2 times advanced roundup on, spending £1.90 would put 20p (10p x 2 = 20p) in a separate Pot.

If you spend £1.90, you want to round to £2. If you multiply it randomly, like with x2, then it’s £2.10, and you’re not rounding, you’re doing the opposite. Un…rounding? Neither your transaction nor your account balanced are rounded.

Was this really what people wanted? it doesn’t seem right… I’d almost pay **not** to have this feature.

I think what people really wanted was to see their individual spend and account balance rounded to something. So rather than think of the amount saved, we want to see a rounded amount at the end.

What would have been a better option

£1.90 spent = option to round up to £1 = £2

£1.90 spent = option to round up to £5 = £5

£1.90 spent = option to round up to £10 = £10

or smarter version of that, if up to £10 round to £1, if over £10, round to £5 etc, moving up in multiples of 2, 5, and 10, like -

£1.90 spent = round up to £1 = £2

£5.90 spent = round up to £1 = £6

£10.90 spent = round up to £5 = £15

£15.90 spent = round up to £5 = £20

£51 spent = round up to £100 = £100

etc (okay, maybe not go as high as 100, but you get the point)

This idea of

£1.90 becomes £2 if basic round up on - makes sense

£1.90 becomes £2.10 with £x.90 balance left if 2.x on - makes no sense

£1.90 becomes £2.40 with £x.60 balance left if 5.x on - makes no sense

You’re not saving more “spare change”, you’re creating new spare change, then saving some of it, and leaving more of it in the account.

If this idea happened with cash, your trousers would be falling down with all the coins left in your wallet. Imagine in a cash world, I had £2 coin, plus notes. I pay £1.90. If I save £0.10, that leaves my pocket in a good state. If I pay £1.90 and want to “save” 20p, I’d have to break open my £5 note, and be left with £4.90 (which would all be in coins in a cash world).

It makes the transaction look messy plus the account balance look messy. It’s also not rounding at all anymore.

If people really wanted to save something with each purchase, and didn’t care about rounding, then you could base a feature on “for every £1 I spent, put £x.y in savings pot”, relating to the money spent, not the money rounded up.

I assume a lot of product research and survey was done, so is my understanding of what people want from “round ups” incorrect?