Yes, starling handles this much better.
+1
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Agreed. Starlingâs payees are better than any other banking app I have seen. I generally prefer Starlingâs colour palette and the small animations actually assist with functionality and navigation, rather than appear just for show.
Objectively, Starling is currently leading Monzo. I trust Tom Blom a hell of a lot more than I trust Anne and I prefer the Hot Coral (subjective) and Monzo have made more of their ethical credentials, but are trailing in pure banking functionality Iâm afraid.
But Iâm playing the long game, and still believe Monzo will be my preferred bank when the rush for new features calms down.
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Isnât Megan running the show there?
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I like the way we are on first name terms with the bosses of challenger banks.
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No, Anneâs CEO (& founder) and Meganâs Chief Platform Officer. I can see why youâd get that impression though as she does a lot of the panels, podcasts etc. 
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What actually is a chief platform officer? Iâve never heard that one before 
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Hereâs a job definition from someone who clearly wants to blow their own trumpet
https://www.google.co.uk/amp/s/amp.fastcompany.com/1777018/meet-chief-platform-officer
Donât think Iâm much wiser after reading it though
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Out of interest, has anyone tried their business accounts yet? Iâd be interested to know what they look like.
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Nope. Still waiting for mine.
[edit] seems they theyâve not launched them yet despite their website suggesting that they have. 
This is what frustrates me about Starling. Theyâre extraordinarily good at self publicity, they make some big claims but donât always manage to deliver.
I get the feeling that theyâre a bit mealy-mouthed and that makes me distrust them. I donât believe what they say is true. I just get the impression that the way they are is just a little bit less than honest. And thatâs a shame.
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Itâs in the press as being available, even though itâs not available yet. 
http://specialistbanking.co.uk/starling-launches-business-current-accounts/
They are like a legacy bank in this respect. I donât know what their real agenda is and I donât believe they actually care about me beyond appearing to so they get my business 
. Their product so far in my experience is good though
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Would be fascinating if someone privy to the Starling/Monzo split could use third parties to âhypothesiseâ as to why the split story is NDAed. Is it a question of ethics or ethos?
(Mods - Not asking for someone to actually do this. Just expressing that there are likely to be good reasons the parties involved split and founded Monzo.)
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I am Toms Uncle 
I am an Investor in Monzo
https://community.starlingbank.com/t/what-sets-starling-apart-from-monzo/4229
the below links to reports of service is for me one of the things that sets Starling apart from Monzo, on the âoutageâ on 29th March that affected MasterCard payments to certain POS terminals - Starling I believe were equally affected, not for the first time any âoutagesâ are never reported in the Starling status page.
- Monzo twitter feed versus Starling twitter feed for the same period 29th March
https://starlingbank.statuspage.io
no incidents on Starling at all for the 29th - probably didnât affect many customers though so not worth reporting and recording
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Agreed - I was about to go to a supermarket next to where I live which uses a card terminal from the affected acquirer when I got the text message from Monzoâs status page, plus another when it was resolved. In contrast, Starling only had an in-app notification banner, which disappeared when the issue was resolved. Nothing on their status page, forum or Twitter account.
Do you believe Monzo care about you beyond trying to get your business? Or, indeed, any company?
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I donât think they want to come round, hang out with a cup of tea and talk about what beryl up the street did last Friday night, no. But I get the impression they actually give a shit. Was it Callum who was on the forum this morning talking about the outage last night? Read that and tell me they donât care about their customers apart from the financial aspect. They care about the company and that means the customers by extension
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We do.
I can give you several specific examples where weâve gone out of our way to look after our customers if youâd like?
Our culture is centred around empathy. It is not a cynical ploy for growth.
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Not again! That Berylâs going to get locked up at this rate. No wonder sheâs not allowed to keep pets anymore.
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Sheâs getting worse you know. After all that trouble with you know what and then thingy and whatsit went to you know where, I donât know how she can show her face 
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I believe they want to strive for a middle ground between making money and trying to help me, in a human sense
Or at least theyâre much better at deceiving me than Starling is 
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