Starling still don’t have portrait joint cards do they? If so I guess that’ll mean joint accounts can’t do PO deposits.
Joint accounts use the same teal cards as single accounts.
I don’t mind the portrait orientation personally, doesn’t bother me too much.
Was responding to what I thought were poor arguments or inappropriate comparisons. But I don’t have much of a need for cash deposits, so don’t personally feel strongly one way or another regarding Monzo’s implementation.
In terms of Starling’s anticipated announcement about PO deposits, it sounds like a great solution, so well done to them! I will probably use it on the odd occasion I need to deposit cash.
The PO need something on the chip to be able to recognise it
I’m surprised they can’t just upgrade the card over the wire with issuer script. Send a push notification to affected users asking them to do a contacted transaction (as far as I know issuer script isn’t supported for contactless) first to upgrade their card and going forwards they should be able to use PO deposits.
but again seems somewhat of a farce when you can simply use swipe instead and it works just fine I suppose?
Swipe would be insecure (although less of an issue is we’re talking about depositing money only). I’d like the world to move away from swipe completely and I’m pretty sure most banks will agree. Swipe is also a completely different technology from EMV (used on chips & mobile payments) so there are now two totally separate stacks to maintain instead of one. If it was EMV-based to begin with they would be able to later on allow deposits using Apple/Google Pay since the underlying technologies are very similar (as far as the terminal is concerned it’s just seeing a contactless card), something tricky if they corner themselves into using swipe.
Used Teal card in chip and pin reader.
Instant notification too
I don’t suppose you tried withdrawing as well?
Sadly not, was a big queue behind me
Starling’s in the media:
A few takeaways:
- raising £10m from the same investor (Harold Pike)
- more than 320000 customers
- reference to Monzo’s “coral red” debit card (!)
- no indication of Starling’s valuation
- interesting quote from Anne:
“We’re now in a position where we can offer customers absolutely everything and we are ready to say our doors are open.”
Also tested it this morning paying in less than 20 seconds, works like a peach
Put card in reader, pass cash over, press ok to confirm amount and then instant notification before taking my finger away.
Also nice I’m getting £60 and not £59.
Oh and there is a limit you can only deposit up to £20,000 a day, so £3.6 million every 180 days.
WTF! Unacceptable!
Try depositing £3.6m over 180 days and watch your account get flagged…
If i had £3.6 million to deposit over 180 days id think of a few more things to do than visit the post office everyday to deposit it lol
if you have proof of income there isn’t anything to worry about, they can easily remove the flag too, high net worth people are always welcome to banking services as they usually generate a lot of money for the bank
Remember that Starling also does Business Banking so it’s not beyond the realms of possibility for that to happen.
Hahaha and to top it off I had a really good CS experience with Starling too. Had a query with regards to cards and PO Deposits and got an immediate response with someone who could deal with my issue straight away!
Is a greasy bag that had a bacon sandwich in it acceptable?
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Congrats on the full commitment to the cause!