Starling Feedback

I’ll clarify: I’m almost certain it’s more coincidence, and I’ll grant that Starling’s implementation is usually better outright. I’m pleasantly surprised by this cash deposit announcement and certainly gives me cause to revisit Starling, especially for recommendations to people who need cash deposits.

Edit: Dare I even say that the closing of the community has taken some heat off them. :astonished: Though I still would like more transparency, personally.

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I don’t disagree; if they get on with being a great bank, which they seem to be doing now, then that’s great. I wouldn’t consider Monzo the solution though as I’m not sure Monzo is a bank. Starling remains my challenger bank choice mainly because of this, whereas Monzo is interesting now but I’m not sure long-term.

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Sorry, who does this? Starling? Or Monzo?

I know Starling do this as I’ve paid in a cheque and it features a scan of both sides when you tap on the deposit transaction

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Ah, cool! This must be new then, as I’ve paid in a few cheques to Starling and never had this. (Most recent on 5th Oct). This would fix my annoyance of having no way to link the deposit transaction to a specific cheque. (As no pay in slip number).

PayPoint can bring in a new partner in a few weeks, normally it takes them around 3 months, with the Post Office it averages around 8 months for something more indepth like instant deposits or 5 months for something less complicated.

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WePay is a stupid system. Passive cards so much more reliable that a phone, data connection etc etc etc

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So, what’s it like here? Seriously considering given it has no deposit limits and I do deposit a lot of cash.

Nothing to lose in signing up to check it out. I think @danmullen posted the other day with some thought on the differences to Monzo

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This is the post I meant :point_up:

Cant seem to quote it on mobile.

Cash deposits if a very nice option…
But any information about 3D Secure?! :frowning:

Someone asked about that on Twitter recently and they said it was coming very soon.

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Well…it wouldn’t be starling without some confusion.

But I guess there’s no official announcement yet :confused:

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I’m not overly keen. The old ones were nice, they’d look good in the portrait orientation

Starling still don’t have portrait joint cards do they? If so I guess that’ll mean joint accounts can’t do PO deposits.

Joint accounts use the same teal cards as single accounts.

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I don’t mind the portrait orientation personally, doesn’t bother me too much.

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Was responding to what I thought were poor arguments or inappropriate comparisons. But I don’t have much of a need for cash deposits, so don’t personally feel strongly one way or another regarding Monzo’s implementation.

In terms of Starling’s anticipated announcement about PO deposits, it sounds like a great solution, so well done to them! I will probably use it on the odd occasion I need to deposit cash.

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The PO need something on the chip to be able to recognise it

I’m surprised they can’t just upgrade the card over the wire with issuer script. Send a push notification to affected users asking them to do a contacted transaction (as far as I know issuer script isn’t supported for contactless) first to upgrade their card and going forwards they should be able to use PO deposits.

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but again seems somewhat of a farce when you can simply use swipe instead and it works just fine I suppose?