Starling Feedback

[anon72173902]

By the same people that were on here or by others?

[Peter_R (Peter Roberts)]

I think our platforms are now at feature parity?

The search in Android is very simple compared to that on iOS. Sorry, but you begged the question

[admdly]

They’re being accused by a casual reader it seems, or a newish user anyway, which I find interesting as it was supposed to be all the negativity putting customers off from engaging…

Edit: I’m not saying they, or that the Coral Crew, are zealots. I think in both cases the people were selected for their positions because they have an interest and care quite a lot about the product, which can sometimes come off defensive.

[Peter_G]

Which thread is that in? I couldn’t see anything about loans (hoping it’s me being tired rather than Starling being censorious again).

[admdly]

https://community.starlingbank.com/t/obnoxious-sales-copy-in-transaction-feed/8929/184?u=admdly

[anon72173902]

I knew I’d seen that word before as it’s only been used here twice before by the same person

"Users Who Criticise Monzo Get Shouted Down Here"

Yes, this community is riddled with such zellot Monzo Fans that any difference of thought or any questioning of app features or functions is heavily stamped on by a stream of people unwilling to remove their blinkers and consider any alternative path. We have seen this many times before in numerous threads and from comments on other forums it has on occassion led to the departure of previously loyal customers to competitors

Security - it doesn't 'feel' secure

no it is not uncalled for. Anyone who dares to express an opinion on securing the app with password or pin or making steps in the app have aditional security layers gets promptly attacked by a number of ardent zellots (often regulars) who active in the community. We have no objection to their views and while a solution is to have any settings optional they try and stamp on such ideas so we don’t even have that

[anon4562461]

[j06 (Jamie 🇪🇺🏳️‍🌈)]

I knew I’d seen that word before

How interesting

(20 days ago, on the Starling forum)

Compare that to the post we’re talking about now. And look who miac is replying to…

[admdly]

[anon72173902]

“It gets quite acerbic and accrimonious on threads at times with some of the regular users.”

Well well well the last line miac comment is basically the same

[admdly]

Quite unique language as well…

I’m just gonna avoid this mess as I suspect it goes pretty deep.

[j06 (Jamie 🇪🇺🏳️‍🌈)]

One true view

Zealot Zellot like fanboys

Acerbic and acrimonious

Trying to stuff out difference of opinion

I MEAN COME ON, IT’S WORD FOR WORD.

[anon72173902]

[neovo]

[anon4562461]

Zig zag zombies, zoomin’ to the zenith
Zero in zen thoughts, over zealous rhyme Zea-lots

[anon40728597]

My guess…it’s Mike Pence…

[anon15594239]

Those loan threads on Starling should be renamed the “the threads that never die” The loan discussion has even been referred to as Scary Sunday.

Seems to me Starling could head this off by just answering the questions. It’s all well and good Kris interjecting every now and then but it’s clear it needs a full statement and response by senior management.

[anon72173902]

I liked the bit when he came on and basically said he didn’t have to reply on a Sunday as it was his day off lol

[zombi]

Those loan threads on Starling should be renamed the “the threads that never die”

Yup. Never been a thread like that here … ?

[anon15594239]

Yup. Never been a thread like that here … ?

I haven’t been here that long but it seems to me that people are more wiling to answer tough questions here.