For info in case anyone else is wondering about the answer to my question:
I donāt really understand āthere isnāt a cost in ordering your first card againā
Did you not have the card the first time around? But if you didnāt, then you arenāt ordering it again.
I do have a card (itās actually my second card because they had to replace all the first cards for people who joined early on). I think itās just a poorly worded sentence: if I need to order a card again and I havenāt already had a replacement for my original expired card, thereās no charge. Presumably theyāre trying to say that replacement cards can be charged for, but not this one as itās replacing an expired card, even if thereās a gap where I donāt have a card at all.
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Do Starling do virtual cards? Sounds like this hassle could be avoided if they gave virtual cards to people who use Apple/Google Pay exclusively instead of replacing an āunusedā physical card.
No they donāt do virtual cards but would be a good idea for people that donāt use a card and just mobile wallet
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Monese allowed me to add their card to Google Pay, without paying for the physical card to be delivered, a couple of years ago, so youād think it was feasible tbh.
I always carry a physical card as I have suffered the embarrassment of Apple Pay not working, every card declined via Apple Pay. Yes itās probably the fuel stations system but itās not a pleasant experience and I had to drive home and back with a real card to pay.
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I guess in this example a physical would be good.
Apple or google pay has never failed me.
NatWest randomly sent me a new card saying Iād be subject to potential fraud, I wish theyād have just called or asked me instead as I never use that physical card for anything, and wouldāve happily just had Apple Pay.
Surely the banks profits would rocket without card costs and postage involved, and encouraging people harder to use digital formats instead.
I work for a bank, and they post absolutely everything and donāt allow external email access, which is fine, but we could work electronically even through a online mailing system or dedicated digital team, mostly for convenience and again, cost saving.
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Someone seems to ask them this weekly. Soonā¢ļø
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Looks like someone at Starling has been reading the painful experiences detailed on this forum. Iāve been through this process - took about 30 seconds and covered off all the reasons I might be in danger of being scammed without really making you feel afraid of āscammersā. Exactly what you need from a modern bank ā invisible, seamless security.
And you can schedule it in advance.
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Mentioned this in the high value payments thread the other week. I used this process to pay a deposit which was well over the threshold. The payment process allowed you to enter any amount and it asked some extra verification questions and fraud warnings etc before going into a pending state in the transaction list.
Payment was approved and sent in under 5 mins. Excellent experience.
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Wow. Monzo please take note. This is how it should be done.
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Looking good 
The pots and the ability of automate payments from them is absolutely essential for me. I have a Starling but only use it when going abroad for the withdrawals allowance. Other than that Monzo is just so so so good.
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This is the sort of updates i miss monzo doing. Its easy to look back at monzo and say they havent really built anything of note.
Something like this every qtr would be great. I get newsletters on a monthly basis from danske bank also so cant see why monzo cant put something together on a more regular basis
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Weāre writing to let you know that from 30th September 2021 Nutmeg will no longer be available in the Starling Marketplace.
This means that youāll no longer be able to see your Nutmeg balance in the Starling app. This will not impact anything else about your Nutmeg account and you can continue to access Nutmeg directly.
If you have any questions about your Nutmeg service, you can contact them by emailingsupport@nutmeg.com. For any other questions, get in touch with us in-app or by emailing help@starlingbank.com.
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Is there a Starling credit card in the offing? This is a response on LinkedIn to people voting on which additional categories should be added.
This doesnāt sound like a āmaybe, weāll seeā, more like a āitās comingā.
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Itās just a rephrasing of how they say no without saying no.
Marketing 101.
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