Starling Bank Chat (Part 2)

I’ve just checked and for me I was able to apply for an overdraft - as in it took me through the whole ‘tell us about yourself, your salary, your rent, your dependants’ and how much you want.

I doubt they’ll actually approve it - Starling isn’t my main account so I don’t pay my salary into it and my credit score is generally ‘fair’ rather than ‘good’ so I tend to not get accepted for credit products at the moment, but that’s definitely a change from when I last checked - which was just the standard ‘we don’t have any Overdraft offers for you at the moment’ message.

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Noticed they seem to better at updating there logos now when submitted.

Previous customers still cannot join.

“### You have a new Customer Service message

Hi,

Thank you for getting in touch regarding opening a new account with us.

Unfortunately as you’ve previously closed your last account with Starling, we’re currently unable to offer you a new account.
This applies across all account types, including personal, joint, and business accounts.

We are actively reviewing and improving our processes so this may change in future.

If you have any other questions, feel free to let me know.

Kind Regards,

Mohammed
Team Starling”

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Just had an email from Starling btw to confirm that even though the BoE Base Rent dropped yesterday - their own savers rates are not changing.

So, Cash ISA is staying at 3.85% AER interest, Easy Saver is staying at 3.75% AER interest.

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That someone with the name Mohammed works for Starling. We can have people with this name living in the UK.

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What’s your point?

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Wasn’t Mohammed the second most common boys’ name after William in the UK last year?

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Mohammed was the 21st most popular baby name. Muhammad was top.

Some app updates, only noticed recently :face_with_monocle:

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Thanks on iOS too as well not seen it before.

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New branding

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It just screams “generic modern branding” to me. Doesn’t look bad, but I just don’t think this type of brand stands out anymore

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I cant believe they made the font worse! (imo)

I have never really like their font choices in the past.

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I dont even mind the colour choices, but that font and logo is awful.

I get their brief was ‘make us cool like Monzo’ but this isn’t it, and they shouldn’t be chasing that.

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I don’t hate it but I don’t get a serious bank vibe from it.

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Looks startup vibe not professional long term bank vibe. Ruined.

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IMO the new branding looks awful. I used to like their branding! Also doesn’t really make sense to have social media handles different from the company name - guessing Starling was taken…

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It looks cheap. It used to look more luxurious

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The font is horrible, especially that bottom-heavy S.

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