While doing my card application through the app in a rush, I realise I’ve spelled my name wrong!! I can’t go back in the application to change it, and I can’t go any further with the application as it will create the card under my misspelled name! How do I change this? I also can’t access the in app chat as I’m halfway through the application.
I would recommend you getting in touch with monzo on
help@monzo.com
You can also call them on: 0800 802 1281
I’ve heard of people changing their names ie. Sam instead of Samuel and getting new cards issued so with yours being more serious I see no issues in resolving it
Hello
We do use your ID to confirm your name, so you may find that it’s displayed correctly once we’ve verified your identity!
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