Confirming Card Information


(Paul) #1

I’m on the last step of signing up for a Monzo card. However, autocorrect has changed my surname and the last step is asking me to confirm my name and address - I cannot change it though. Any ideas on what to do?

Thanks in advance!


(Andre Borie) #2

Force close the app and try again?


(Paul) #3

I have tried that - doesn’t work!


(Andre Borie) #4

Get in touch with help@monzo.com and they’ll change it on their end. Might be worth reporting a bug as well as auto correct should never be enabled for name fields.


#5

Have you tried to reinstall Monzo application?