So regular viewers will know that I’m on a mission for Monzo to spark joy in its users.
Now, Monzo already does in so many ways, but I thought it might be good (especially as @emmag and @leepethers are looking at app evolution) to discuss potential small tweaks to the app that could really bring in a bit extra Monzo Magic.
I’ll go first: I have connected accounts - I’d love to be able to send money to them natively using Monzo. Monzo knows the sort code and account number but I still have to set up a transfer manually. I’d love to be able to do this with one tap.
#1) Every time I transfer money between my personal account and my joint account it seems to always pick the wrong one as the source. Far more often than could be accounted for by chance one feels! And nowadays there are options to select from a drop down for both that only complicate my sorting that out
#2) In at least the Android app entering # into the search used to find any transactions with a tag. It does not now plus searching for #name also finds name in text, not just the tag of name
Overall the apps pretty good though could do with a UI refresh (but that’s, literally, another topic).
Plus/Premium: these haven’t seen much seismic change since launch. Be it better offers, cashback, higher interest rates something for me really needs to change here. The current version didn’t spark joy for me to stay as is.
App Parity: as above there is really no excuse in my books.
Multi-device support: Having the ability to use it on both and iPhone and another device leading to….
iPad: imagine what trends and the UI could be on a larger device. It’s crazy to me that this has never happened. So much potential here.
Better in house saving and easy access rates. I think the ones currently are hardly great.
Metal card without having to have premium. I mean come on, it’s a lovely card and worth the cost just to buy and use in my books.
I’ll probably think of more, but these are the ones immediately coming to mind.