Hi!
When I used to use a Nationwide FlexOne account for banking I couldn’t use my card in my local post office to buy anything because they’re unable to do cash withdrawals on that card.
I asked the cashier, and he said ‘when you make a card payment at a post office we make a cash withdrawal from your account to pay for the transaction’
TL;DR - if you can’t make cash withdrawals, you can’t pay with your card
This may have changed recently, but I always carry change to the post office because of this.
Are there still post offices that don’t take contactless? Never even though about it tbh as everywhere I know accepts it.
In London I think any retailer who chooses not to have contactless in 2018 would spend the whole day explaining why not to people trying to tap on their lifeless artefact. Maybe in a quiet village or something they could get away with not accepting contactless?
Isn’t it against the rules of MasterCard to not accept a valid MasterCard?
Surely the only reason they can refuse to accept it if they believe it’s not your card, in which case you present photo id to match the card then it’s okay. I’d definitely flag with Customer service and they’ll get in touch.
I find it strange that some people are saying post office and certain shops don’t take Monzo how do they know what card your using when you say you want to pay by card? or do you say I’m paying by Monzo card? because I’ve never came across any shop that doesn’t accept my Monzo card some say I need to pay a minimum for card payment other than that I’ve never come across a shop that says they not accepting my card because all I say am paying by card and pay simple
I guess this is a problem with the Monzo hot coral colour being so recognisable - shop assistants can see it in your hand before you get near the terminal.
That’s a massive violation of Mastercard rules and needs reported. It’s fraud on their part (fee avoidance) and will hit credit card users with cash advance fees and potentially hurt their credit rating (taking cash advances is seen as a sign of risk).
Edit: above it sounds like they may be doing LINK transactions, which would explain why they can’t with Monzo. I didn’t know LINK allowed counter cash withdrawal but nothing I said would apply if they’re using LINK. Then it’s their rules, which I don’t know, not Mastercard’s, that apply.
