I have finally been able to do something I have wanted to do for so long.
I had a call from my energy provider, and they said they needed to put me through security. I refused, and said because you called me, I will put you through security. They surprisingly said OK (perhaps they are becoming more used to this?).
Told me they could give me my date of birth and email address on the account. I said OK. They got the year of birth spectacularly wrong (over 50 years out). They got the day in the month wrong too. She didnāt seem too phased when I said they had failed my security check, again, are they getting used to this?
Theyāre scams like this and scam centre have started guessing when you question them.
I had one last week about a washing machine. I asked the brand I have and she got it wrong and then said i misheard her and she switched brand and it was still wrong and she surprisingly said the worker wrote it down wrong so they need to update it and if I can tell them the information.
Then before that I had one claiming theyāre Sky when Iām with virgin. Same again. Asking for personal details to pass security
I always hang up
Edit: thinking about it. I had one from a energy company too. All I could hear was people laughing and clapping from which I assume was someone in the centre managed to successfully scam someone.
Sidenote: One time, a few years back I had a call from That Spanish Bank where they guy said they were calling from my bank (but couldnāt tell me which one) and kept asking for my Name, address, and confirmation of what Bank I was with. So, I thought it was a scam and hung upā¦
ā¦Turns out it WAS my bank, and this then caused them to lock me, and then themselves, out of my account, lie about doing any of this for five days, then unlock me as if none of it had happenedā¦
I really enjoyed taking them, successfully, to the Financial Ombudsman for that