Can you hold the section with transactions and drag down your screen? It should then change the view to show a list of all your pots and connected accounts.
When did you open your Monzo account? Maybe the app appears differently until you get your card. I canât remember.
Is Monzo doing anything to enable customers to make international transfers to Ukraine? I canât see Ukraine in the list of countries currently supported. There just be many customers with friends and family there who need to send money to support them. Can something be done to help with all money going to the victims? Thanks.
I go through all the steps to verify that I am who I say I am. Then at the end I ado the selfie video and the selfie video wonât upload to complete the steps. What am I doing wrong? This is getting very frustrating.
Thatâs usually a sign that youâve entered the wrong email address, so it thinks youâre a new customer and it is taking you through the signup process.
Have a think about what other email address you could have signed up with and try that.
Can somebody call me- i filled in all my info ref business account over 10 days ago
It said my debit card would be sent within 48 hrs
10 days later and nothing has happened- i cant access the app- and i cant get through to you- am just wasting time- and meanwhile you are jeopardizing the start of my business activities
Weâre all customers just like you, so we can only point you in the right direction or give advice. You need to contact Monzo directly if the things weâre suggesting arenât working.
i cant login- it just asks me the same questions as if applying again for a new account- i just get loads of emails from different people with different advice- cant i talk to someone on a phone