To be honest nothing really changes on a weekly basis for me, credit karma must only get data once a month anyway as far as i can see 
1 Like
Yeah, Credit Karma just āupdatesā once a week so it can email you, and you log back in to see a load of recommendations for credit cards and loans, on which Credit Karma makes its money.
1 Like
Iāll have to take your word on how good it is. The app allows me to search by postcodeā¦only to tell me the address Iāve selected is invalid. My address is so long that I see this fairly often where the address box is too small to accept all the necessary characters; and not being able to enter my actual address is, in this instance, obviously a deal breaker.
Fair enough. Had some issues with my address early on as itās a new build, though after an email to credit karma and transunion, itās now fixed 
Iām not seeing why this is such a pressing issue. I have the Credit Karma, Clearscore and Experian apps downloaded and can view my score easily in just as little time as it would take to open the Monzo app.
Yes it would be nice to have everything in one place, but like others have said - itās not urgent.
6 Likes
i donāt think itās urgent but if we were told āsoonā in feb i donāt think itās unreasonable to uphold that promise.
And if like alluded to in the breakdowns there is potentially a crowdfund coming up id like to see some evidence of what monzos been up to before i trust them with more of my money really.
5 Likes
At last a comment that speaks sense 
5 Likes
Is this now dead, @jackcully?
1 Like
Thanks; my building is an 80s build in Rotherhithe, so absolutely no reason for address issues aside from the fact itās absurdly long and most companies donāt appear to factor this this in. Itās very similar to having a 21 character limit on a card when your name is longer than 21 characters.
Iāve noticed a few Monzo app developers mention they may be made redundant soon so donāt be surprised if new features arrive later than originally planned.
I feel like other fintechs have gone from strength to strength during lockdown. Particularly Revolut, Yolt, Emma. Iām struggling to understand why productivity as Monzo basically stopped completely. Lack of vision, poor management?
1 Like
Monzo has always been a people first bank. I think the slow down might have something to do with the voluntary furloughing of staff and easing off of productivity quotas in what is possibly the most stressful time for many staff (and customers)
2 Likes
Just because they havenāt had a big product announcement doesnāt mean they did nothing. The new BACS connection doesnāt sound like it was a 5 minute job. And they had staff furloughed
6 Likes
Yes this is quite disappointing to be honest. The other fintech apps I use (Revolut, Snoop) have both had multiple useful new features over the last few months.
I have been waiting for a really long time for Monzo to release the connected bank accounts feature. My hope is although they are taking their sweet time, it will be worth it when it is finally released. It would be really frustrating if they took so long and it also ends up being quite basic / unpolished when it does come out (ie not superior to other fintechsā implementations of this)
1 Like
Not this again 
Iām sure Monzo will release a bunch of stuff soon, then you can go on the other banks forums and tell them that theyāre behind 
Itās just the way it works. Competition causes businesses to excel, others catch up then someone else takes the lead. Rinse and repeat.
6 Likes
I think you are being harsh here. We are in the middle of a global pandemic with a large proportion of the workforce furloughed. Throughout that period Monzo have kept running with no downtime in service. Have you had problems accessing your money or making payments? Has your app stopped working? Do you still continue to benefit from Monzoās Get Paid Early feature? Do you still have access to Monzoās summary/budgeting features?
During the last few months Monzo have upgraded how they use the BACS system which does not sound like a quick/simple change. Grey payments - #48 by erincandescent
Seeing a credit score within an app is not essential and neither is being able to see other accounts. Iām sure when things return to normal Monzo will release new features but until then I would be satisfied with the fact that they still successfully do what they are supposed to do - provide a modern banking service.
3 Likes
Not sure what you are saying - that we are supposed to be grateful that our bank didnāt break?
4 Likes
One of the points I was making is that despite the significant reduction in staff, service was able to continue without any negative impact on the customer.
However the main point I was making is that priority should be given to keeping things running rather than devoting resources to new features.
3 Likes
I think that is an extremely basic expectation.
2 Likes