Issue: pretty much the title. Searching, whether via search icon and bar, or clicking a tag on a transaction, causes the app to hang, and either takes 10 seconds or so to load, or just crashes entirely.
Details to reproduce: search anything, word or tag, in search bar; or click a tag on a transaction OS: iOS 13.1.3 Device: iPhone XS App Version: TestFlight 3.10.0
Thanks for the report, we’ve been aware of this for a while now
Unfortunately it’s a bit more complicated than we anticipated and haven’t been able to nail down a fix yet.
I’ll keep you updated on when we’ll have a fix in place.
My Monzo app just freezes then crashes upon pressing the app to open, been like this nearly 3 weeks now.
I have tried the things mentioned above ie; reinstall, turning phone on/off even updating the app when available, all do nothing.
Extremely infuriating not being able too see balances etc, especially as I was working in Europe at the time.
Camera is fine, as is the wifi and phone date (tried both)
The phone is always on silent, vibrate etc off but don’t see what difference that would make as it was working fine, I updated to the latest iOS and it stopped working a few apps have.
I thought the latest app update would fix things but sadly it hasn’t.