I switched to Monzo in the middle of March opening a personal and joint account.
Generally I’ve been happy but my scheduled payments on my joint account are really messed up. My house insurance direct debit seems to set up as a new one every month, scheduled payments page is showing 4 direct debits for them now (the money only goes out once). Same for life insurance - have two direct debits with same company but 6 scheduled DDs in scheduled payments. Some have expected amounts next to them and some don’t.
I joined Monzo to feel more in control of my finances but two months later my Bills pot still doesn’t show an accurate monthly lay out due to these constant new DDs. Tried to call customer service previously but no one answering. Anyone else had the same issues or can offer any advice?