Maybe this is something you could help with. I have some questions around the savings pots withdrawals.
Why isnt there a notification when the money hits your account? This is basically a transfer to your account from an external account so surely monzo would be able to generate one? Be a great help if they could.
Can you share some details on this process? Is it automated? Doesnt seem to be, if not why isnt it? Personally I think some regularity to it would make it alot more professional in feel e.g. you make the request before 10pm and the amount will be in you account at 4pm next working day or something along those lines
EDIT: Now when i think about it maybe i should have moved this to a new thread, are coral crew members able to do this? if so can you please do this? thanks @Peter_G
Great couple of questions, Iām living over on the Savings Pots / ISA side of things now so letās see if we can get this answered
The honest answer is, I donāt know why but Iāve asked our lovely engineers if itās something we can work on - weāre making some tweaks to Pots generally (to tidy up some of the wording and make pot closures more straightforward) itās something relatively simple to implement - we donāt have a timeline on when itāll be added but itās certainly on our radar
Like almost everything I can think of at Monzo, this is entirely automated no manual intervention needed Thereās no specific āwithdrawal time = landing timeā to Pots - when you make a withdrawal from a Savings Pot, itāll hit your account by 5pm the next working day Thereās no way for us to speed this up or cancel it but the second the money reaches us (it needs to travel back from the savings provider ), itāll be in your main balance & ready to spend
Most of the time, the funds are available at or soon after 11am the following working day. On a couple of occasions though itās not been available until about 4pm.
It doesnāt appear to make any difference at what time you process the withdrawal.
No worries! Will be sure to give you a shout if I hear any more on the topic
Instant withdrawals is something thatās been spoken about before but thatās not a quick or easy project, as far as I know - not sure if itās actively being worked on either, as Iāve not seen any updates recently
Ahh @nexusmaniac just noticed another horrendous thing and i suppose maybe you could clarify on why its the case if like you sayā¦
Why canāt i cancel a withdrawal?
Didnāt realise today was a Friday and did a withdrawal from a savings pot not realising itll take 3 days to come out, which is ok as i dont need it before then but i now miss out on 3 days interest (again not a massive deal but still poor from a service point of view)
Why canāt I cancel this automatically keeping the money in? Does it really take 2 working days for a transfer to the Monzo trust account?
Being so used to Monzo Faster payments savings pots seem so archaic in comparison.
As you can probably tell with all these questions i think savings pots need an awful lot of work or clarification.
To be honest i think im just gunna bite the bullet and use Marcus 100% from now on due to all these weird conditions but i suppose i feel like im my mystified others will be too
My theory on why you canāt cancel a withdrawal is because it involves a third party. When you request a withdrawal Monzo pass this over to the savings provider and itās then out of their control.
if so can you please do this? thanks @Peter_G
but Iāve asked our lovely engineers if itās something we can work on - weāre making some tweaks to Pots generally (to tidy up some of the wording and make pot closures more straightforward) itās something relatively simple to implement - we donāt have a timeline on when itāll be added but itās certainly on our radar 
no manual intervention needed 
Thereās no specific āwithdrawal time = landing timeā to Pots - when you make a withdrawal from a Savings Pot, itāll hit your account by 5pm the next working day 
Thereās no way for us to speed this up or cancel it but the second the money reaches us (it needs to travel back from the savings provider 
), itāll be in your main balance & ready to spend 
but thatās not a quick or easy project, as far as I know - not sure if itās actively being worked on either, as Iāve not seen any updates recently 
