Santander chat ♨️

iOS App Store already has it.

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Again, different in my app. Assuming you’re on Apple?

The first option for me says:

More support
Support with common questions

And I’ve never had an issue with Sandi. It’s always worked very well for me. Maybe Santander just don’t like Apple :laughing:

Or maybe they don’t like me. :cry:

I’d have thought that banks should make it easy for customers to not be shown advertising for loans etc.

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Does Santander have merchant data for direct debits?

Not that I’m aware of.

They seem to have the space for merchant data but so far no.

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Wouldn’t that be the easiest thing? Just scrape the logo from the name displayed on the mandate.
I wonder if eventually there’ll be a database where the merchant uploads their logo

does Santander app have notifications for debit card and direct debits etc?

No.

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Thanks want sure as it mentions push on the alerts

I get SMS for the alerts, don’t recall push notifications tbh

I’ve had message notifications come fairly promptly from their cs teams.

The website also refers to if a debit/credit card refund is due they will send a notification (like a transactional one).

Transactions must be next in line.

The app isn’t too bad. Could be smaller writing within.

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I get a weekly balance push notification in addition to sms.

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Santander the only high street bank that supports Garmin Pay :slight_smile: Just found out today :slight_smile:

Don’t remember if the pilot app had this, but just noticed the pending is added up under your balance which is handy:

Is it possible to add a running balance?

On transactions there is a running balance.

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Ahhh presumably you covered it?

Yeah… it’s like this

The “insights” that appear days after the event are as much use as a chocolate fireguard.

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Be closing it after the bonus is paid, I’ve spent on the card over a week ago but still no insights.

Does it run on month to month?

The insights is done in arrears and is month to month. It’s ok but not a scratch on Monzo or Starling for the information they provide. I hardly ever use it.

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