Continuing the discussion from Chase UK Chat (Part 1) - #10259 by PaulUK.
Previous discussions:
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Woo 2nd Thread to hit to a Part 2 I think 
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Yeah, it told me it hit 10,000 replies and so was closing part 1
I can think of three. Chase, starling, and card design.
I know, but I am trying to cut down on open accounts just sitting around. Chase is an exception for now as I can’t come back. Starling/Monzo I don’t care about to the same extent. But that’s for a different thread.
The Chase Community is also quite unhappy it seems.
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Mulitple threads about the changes to cashback on the MSE forum.
All pretty much saying the same thing though.
MSE have even turned it into a news article 
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https://www.moneysavingexpert.com/news/2025/03/chase-slashes-cashback/
Aha. Didn’t clock the relevance of the capital C on Community when I first read it.
Just visited said forum and saw your comment. Let’s see what response it gets 
Probably nothing from Chase themselves
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Agree. Don’t think their staff engage with the community at all tbh
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I was somewhat tempted to message support with some feedback but I don’t think it’d go anywhere.
Imagine if you single handedly managed to get Chase to revert.
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I’m not alone in being upset about this!
I could see a bit of an exodus to the RBS/NatWest reward accounts over this. At least they pay you £3/month alongside a very similar range of things on the 1%, and 0.25% on everything else.
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I was planning on a Chase UK Account but not anymore!
Did people really get the full £15? And if you did, surely you still get a decent portion of that for food/fuel etc?
If you were spending £1500 a month and most of that wasn’t living costs, you really don’t need to worry about losing a tenner!
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Think zopa has a £400 daily cash withdrawal limit includes UK and abroad.
I never received £15 cashback from Chase.
I did, however, regularly hit £15 cashback from my Santander Edge credit card.
Personally, the changes to the cashback do not faze me tbh. I am not upset over it as I was prepared for its amendment in some form because that is the downwards spiral Chase are progressing atm.
Perhaps I am in a more fortunate position than some in as much as I don’t need to scramble around for the odd pence to boost my income. Yes, I do jump a few hoops each month to attain some of the easier perks in life, such as the Halifax Rewards £5x3, and the Disney+ with ads from Club Lloyds but, in general, I survive quite comfrotably on my pension, at present. Rich though, I am not
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Yeah, I assume the incoming cashback changes will even affect those within the first 12 months of their new account.
I have not investigated that assumption, but I guess the new criteria will apply to newcomers as well as us who were there from day one in the UK.
Pretty much. I changed a lot of my direct debit bills to card payments and hit it that way. I would probably average £13 in reality.
Santander now edges with direct debit cashback and the groceries/transport etc. Chase used to edge as it covered everything and included abroad.
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