I personally find that hard to believe we’re getting the full story but I don’t have industry experience.
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Think someone said down the thread 6 is laundering and 3-4 is application fraud or something.
Never really looked into them as haven’t worked closely with them, just know it’s possible.
There was some chat about sky tv dishing them out like sweets for people who’d get sky tv and the first direct debit failing 
Who doesn’t like a CIFAS Marker as a Sky VIP Reward? 
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I agree.
It is wild how quick banks react without checking the facts.
A simple click of a button causes so much hassle.
I remember defaulting a credit card once in error, by simply applying the wrong tag.
Fortunately resolved same day and goodwill of balance and then some to apologise, but still, better processes should be in play for these things.
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New Santander prize draw. Obviously, with just 1 winner, you are very unlikely to win, but it may just be worth making sure you have £50 in a Santander savings account just in case.
Savings prize draw (santander.co.uk)
Just closed and opened a new Edge Saver, so that’s covered.
Sae that message a few days ago
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Is there a reason why Santander haven’t updated the 123 mini account to Edge Mini? Seems odd that this isn’t some quick change of account name, same as they did with the Edge Student account.
In the grand scheme of it, it really doesn’t matter, but you’d think they’d want a unified Edge brand and move away from 123.
Worked fine for me yesterday.
Never had any issues at all.
Everything has been working perfectly for me.
If they had been abusing then fair enough.
That was a quick turnaround of events.
It goes down to assumed intent.
If you walk into a bank with guns out, then leave without taking any money, would that not warrant consequence?
The banking industry isn’t a gaming platform.
Play with fire and all that.
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Santander Edge saver now down to 6%/4.5% for new accounts. I don’t know if this will eventually apply to existing accounts as well.
Closed and reopened mine last month, so currently 7% still, for up to 11 more months 
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I just asked on Facebook and for once they seemed confident that 7% isn’t changing anytime soon but who really knows what they’ll end up doing
Issue 1 will stay at 7%.
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Never been with Co-Op, but Santander has been nothing but brilliant for me. Literally never had an issue with them. But obviously, people’s experiences with banks will all be unique.
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Individual experiences will always vary greatly. Every bank has some customers who love them, and some who hate them.
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Same for me.
I’m currently in a fairly major disagreement with Santander about an aspect of service my wife and I received in branch. It’s currently with the FOS.
I won’t be offering them my business in future as things stand but I’m happy to continue taking ~£15/month off them via 123 Lite (ensuring my balance remains zero unless a direct debit is imminent) and the Edge Credit Card (ensuring I spend exactly £750, not a penny more, and settle the bill as a debit card payment at the end of the payment window to boot).
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I’ve received really bad customer service from Santander too. I was placed on hold for two hours, and then they hung up on me. I closed all of my accounts in the end. Several of my friends and family have had similar bad experiences.
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