Royal Bank of Scotland (RBS) Chat

Couldn’t find an RBS thread but please merge if there is one

New savings rate for the regular saver account

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Yes instant access and you can go over £1,000 but rate drops to 0.50% and limited to £150 deposit a month

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Have changed the thread title, to make it easier for others to find it, as you had problems.

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I’ve updated the title cos Natwest are also offering this

Was more setting this up as a RBS thread as doesn’t seam to be one

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Fine, apologies if I causes any upset

Anyway, NatWest also offer this as they are part of the same group. And, debatably, a better card :slight_smile:

It would be cool for the budgeting to be shared between the two app’s, so I could have an RBS/Drummonds card for spending and Natwest for everything else

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Sadly, the interest rate drops to 0.50% over £1k and as has been said you can only put up to £150 a month in

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That’s what I’ve done. Exactly a grand in there now. Stopped the SO once hit.

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If you do a livechat with them or ring them they can usually tell you the information you need just from your details.

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I’m apparently not welcome to NatWest group for any account :joy:

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Well I applied NatWest a while back and they sent card then closed it.

Then applied RBS recently, they initially couldn’t find my file, so applied again and got the rejection.

I did raise a credit file issue from some years ago with NatWest and they since resolved it but looks like I’m no longer welcome :joy:

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Barclays were no better a few years back and I’m still non the wiser with them. Though they did give me £400 for the closure.

Tried since and even complaining lately they said I’m likely to be approved an account, applied, still rejected. Been the case for years.

Strange old lot.

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Feels like it. :joy:

I’ve done a lot this year so probs why the banks are shy.

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So switched to rbs to take advantage of their switch incentive (covered in separate post).

Today this arrived in the post and has put me right off using them. A separate digital banking card and separate pin for it, to use with a separate card reader (yet to arrive).

I get its to improve security but the user experience is truly awful and causes way too much friction for me.


Ive yet to receive my physical current account card though their app did let me add it to google pay. Safe to say i wont be sticking with them after this!

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Crazy isnt it! Ive not suffered fraud before (and dont have a cifas marker) so cant see why they might view me as more of a risk especially as ive had no other issues with other banks.
Ive just tweeted them to ask is this normal. I actually think it risks customers writing more pin numbers and stuff down as they’re putting too much on them to action requests. I should say ive literally only just opened the account so whether its a recent change i dont know.

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Its actually neither. Theyve replied pretty quick on twitter and confirmed its normal.

Using the standard mastercard also works they say (so cant be for additional security).

Very weird and i wont be sticking with them.

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Keep us posted on this. I’ve only ever used my actual debit card in a card reader, both within NatWest/RBS Group, and elsewhere.

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Just confirmed it works fine. Both the rbs app and the website ask me to select a card (either the mastercard or the digital banking card) to use with the card reader to generate an approval code.

Interestingly ive had to use my nationwide card reader as i havent received the RBS one yet but it worked fine and the money transferred immediately once i input the code.

I mean i guess it makes it a tiny bit more conveneient if you keep the digital banking card with your card reader (i just hate having to use the damn things anyway) rather than me having to find my wallet with the current account card in.

:man_shrugging:

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Eh?

I’ve banked with Natwest (yes, I get it is totally different bank) but essentially the same app, and I believed the same systems. I didn’t know anyone other than Nationwide used card readers for anything these days.

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I don’t even have a card reader just use biometric verification

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