It’s about accessibility. Not just an arrow. Accessibility is important.
Anyway, I don’t want this to be an argument. It is clear an arrow is easier to see and understand than a notch or the chip for certain people. You might not care that people have different needs to you, but for some, an arrow I’ll help. Therefore, this arrow is far from pointless.
8 days later and you’re getting angry and saying that people don’t care about accessibility because people dare suggest a painted arrow isn’t a big improvement.
Same although I doubt anyone will care that the admin changed. I certainly don’t.
Even though I keep forgetting about Boosts, I’ve had some pretty good luck with it. Free coffee, sausage rolls, £50 Amazon voucher, free trials. Just need to remember it exists.
I think the font size works perfectly well. At first glance, the Mastercard logo is a bit odd there, but it doesn’t look bad imo. I think in general, this current physical portrait design would be quite difficult to adapt to landscape without part of it looking a bit strange.
Just had my first experience with the Santander fraud team. The wait wasn’t too long (quicker than First Direct) and the staff, especially the second one, was really helpful and friendly. Also, get to see what the “Card Transaction Disputes” section of the app is like (shows the disputed transactions and what the status of the dispute is). Very happy with it all really (well, apart from the fact I have a transaction that wasn’t me).
I’ve just tried adding accounts from another bank (which is also available on their current app). The available banks are Bank of Scotland, Cater Allen, Halifax, Lloyds, Monzo, Nationwide, Natwest, Royal Bank of Scotland, and Revolut. The adding process worked without anything going wrong, however, I am currently unable to see transaction details from Nationwide, but my other account from Revolut is working perfectly. The added accounts are added under your Santander accounts in an “Other banks” section.
Overall, I do think the new app is turning into a really good one. Its layout works well and it also just looks nice. Hopefully a few more new features get added before it fully launches, but so far, really promising, even if the testing phase is taking ages. It also runs a lot faster and smoother than it did when it first came out. Not perfect, but still good.
I asked Santander and they said they worked with Alzheimer’s UK to help develop the cards (HSBC UK did the same). Different charities will offer different advice depending on what the charity does. Just because RNIB didn’t include arrows, doesn’t mean they won’t help.