Salaries and CASS concerns

Monzo Chat
1

Still concerned that my salary wont be automatically transfered after activating CASS. Has anyone had issues.

2

Salary is one of the simple ones - if anything is paid into your old account via transfer (such as your salary) it will automatically, usually instantly, be transferred to your new account youā€™ve CASSā€™d to. Every time this happens, the sender automatically received your updated account number etc. too so they pay your correct account from next time.

This happens for a period of at least 3 years, I believe. Plenty of time to check with your HR that the bank account details have been updated automatically to the new ones.

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Regardless of CASS, I would always inform HR/Payroll of any new account details. Theyā€™ll often have a proper form to be completed for their records.

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Indeed in my case our company HR web system, not great in very many other ways, allows me to go in and change it myself, so I imagine thereā€™s not even a paper form in lots of office based places now

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5

My salary went in fine and even showed in the Monzo app the day before when using CASS.

The company I work for state that they ā€œdonā€™t listen to CASSā€ so I did manually change them as well (which takes about a month to take effect!)

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I went full monzo using the CASS and everything transferred across fine.

7

Yep, Iā€™m the same.

The only difference was that when the payroll department saw the change to monzo, as theyā€™de not heard of it before (quite a traditional company, even though Iā€™m a tech dude for them) they just asked me to confirm that it was a ā€œreal bankā€.

For other companies giving them monzo has never been an issue

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8

For the sake of an email to HR, I would definitely advise them of the change.

No harm.

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9

Even if they donā€™t listen to CASS it still gets forwarded.

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I know that. Just means I have to ask them to update it so that it shows correctly. Iā€™d rather it be correct than not. What if the forward fails one day? Just another thing to avoid going wrong

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Definitely tell them but I wouldnā€™t worry about the very short term, forwarding is done by the Bank payments system.

12

Cheers Guys thanks for all your help and advise

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13

Iā€™ve recently completed the switch using CASS. So far, everythingā€™s come in and gone out as it should so its a big thumbs up from me.

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