So … if I would use my current account as my main bank account, that might mean I might need to get bank statements from time to time (like when you currently go into a branch and they stamp & sign the statement).
Is this something that is possible with Monzo (not the branch bit of course).
Thanks.
Yes, that have a stamp they can use for you.
As @Dunsford says, they have a stamp for that! 
Really pleased I found this thread,as I am currently weighing up the pros and cons of moving my main account over to my new shiny Monzo CA - and the Visa application looming next year was a big question mark.
I hope they would accept that stamp 
If you’re referring to a Visa credit card, I’ve never needed bank statements for a credit card application. However, a visa to immigrate to the country - that I’ve heard terrible things about how much they want to search you. Not to put anyone off Monzo, I’m loving it, but if I was looking a visa, I’d probably not have transferred my salary over to any bank other than the major high street ones. I’d want to be 110% sure they were used to giving the Home Office exactly what they want.
Not to say I wouldn’t use Monzo, but I’d bounce the money through a major high street bank first just out of total paranoia. I am not a lawyer, all that… seek advice from one though on all of this. The Home Office checks are, umm, particular from what I’ve seen (I work for an employer who hires a lot of immigrants).
I totally agree with what @GalaxyMergirl advised suggested . People at Home Office are about 20 years behind than most of us out living in 21st century. I would advise you to maintain another Current account with any high bank just to have those precious statements in order. You can use Monzo just as you would have use Monzo prepaid and switch banking after the application.
I am sure Monzo will be able to produce proper paper statements or we will be able to generate PDF statements In future.
Glad you agree, but just to clarify, I didn’t advise anything as that has
legal meaning. I suggested and suggested consulting a lawyer as well!
don’t worry - I wouldn’t be moving over my salary anytime soon, was just wanting to move some of the regular payments for budgeting, expenses management etc. (we’ve been through 2/3 applications now - so know how absolutely ridiculously inflexible and unaccomodating the UKBA are :-/)
Obviously, I’d still suggest asking a lawyer, don’t blame me if anything goes wrong, etc. But that seems far less risky. Even if they don’t like the Monzo statements, they’ll have statements they like for the income. Monzo seems like it wouldn’t be any different from, say, credit card statements at that point.
I received my Monzo debit card on Tuesday, so on Wednesday I approached my HR at work, to get my salary paid into my new current account.
It was difficult to say the least! I basically had to PLEAD with HR to alter my banking details without any supporting paperwork.
The conversation went like this:
HR: "Do you have a paper statement with your address on?"
Me: "No. I doubt that I’ll ever receive one either. It’s a totally online bank."
HR: "You couldn’t telephone them, or go into branch to request a statement?"
Me: "I don’t think so. The app is basically my new bank’s branch. There’s no physical branches. It’s… Um… It’s just an app."
HR: "Right… Does your debit card have your full name on it?"
Me: “Yes.” (I show them the card).
HR: "This is a debit card? It’s not a credit card? There’s no sort code & account number on here…"
Me: "OH! I hadn’t noticed that. Um…"
HR: "Hmmm… It’s very… Pink… If the bank is online, could you email us screengrabs from your internet banking?"
Me: "There’s no website showing my account. Just the app."
HR: "How long have you had this account? I’ve never heard of… Monzo? This is a UK bank? Wasn’t there any paperwork when you received the cashcard, showing your account details?"
Me: "No. It was just attached to a piece of card, with none of my details on it."
HR: "Riiiiiiiggghhhht… (Eyes the debit card suspiciously again). You know that because of anti-money laundering procedures, we can’t just send your salary to an unknown account?
Me: "I’m not money laundering! It’s legitimate! Google them! Mon-zo."
HR: "Does the app show your full name and address, alongside the sort code and account number?"
Me: “Oh, God. I don’t know. I don’t think so. (I’m clicking on my phone now, going into the app’s settings). Ah! Wait! Wait! My name & address ARE on the same screen as the sort code & account number!”
In the end, they accepted screen grabs from the app’s setting screen, which I then had to email them from my phone.
But it was a hassle! I can easily imagine similar hassles in the future too.
If there was a button within the settings where you could request a paper statement of your last 30 days’ activity to be generated and posted to you, it would be so convenient. I’d be happy to pay a 50p charge for the service.
Has anybody else had a similar issue with their HR/Payroll at work?
Ah, that’s good then. On-demand paper statements really could be a necessity times. 
It might be worth noting though, that others may be prohibited from having their salaries paid into their new Monzo accounts too (due to having no supporting paperwork). Potential customers may not proceed with the current account at all, if they fall at that first hurdle.
Maybe you could post a “Welcome” letter, under separate post, within a day of posting the debit card, to show the account details in black & white?
I came away from the meeting with my HR team, with the impression that they only relented as I’d caught them on a good day! 
I just logged into my employers online portal and changed my own bank details.
I’d question the whole money laundering thing just because of this sort of inconsistency in the experience across the country.
That’s weird to quote AML in regards to paying a legitimate salary …
That is because every single HR department I’ve ever encountered seems to act as if they are severely inconvenienced by the organisation which they serve.
They are mostly staffed by completely unhelpful idiots, I have found.
But you make excellent points about the lack of statements. I am, sadly, winding down my day-to-day use of 
Monzo due to a lack of statements and an upcoming mortgage application this year.
Statements are on the road map though and in the short term. If in the meantime you need a letter of account ownership then in chat support will help you out!
Sadly, I’ve no access to any online payroll system, and could only go through our HR Department.
I guess they were just being super-cautious. I really don’t know.
One of them stated that they wouldn’t normally allow any change to my banking details without any recent bank statement. I just had to keep pestering.
It’s not account ownership I need to demonstrate, its spending over the six months before my mortgage application. Some mortgage providers require this for affordability checks, and I can’t risk statements not being ready by the time I need to provide them.
It’s probably me being a bit thick or ignorant, but how could anyone prevent money laundering by refusing to pay an employee into a British current account?