That’s interesting nothing in the current Plus offering would seem to exclude non-UK residents. My guess is it may have something to do with additional features they may add.
I’m paying 3 pounds per month for something that doesn’t apparently exist but can’t find any way to cancel.
Dire and rather off-putting. I was a big fan once.
Contact support to cancel it
So much for ‘smart’. There should be a button that ordinary folk like me can press. Automation clearly hasn’t arrived in Monzoland…
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Ahhh in that case… wow 
How have they missed all those emails and app notifications? It was cancelled over a year ago wasn’t it? 
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“They” actually got no messages. They read about Monzo Plus being wound up in the Press.
But Monzo have been taking 3 p m ever since for what, I ask myself.
The ‘Support’ (sic) is automated and as they didn’t respond after 30 mins I gave up.
Great bank, eh…Revolut gets most of my traffic now, no problems thus far.
So you took up old Monzo Plus, at £3pcm, to get “nothing” in return. Then you continued to pay to receive “nothing”. Then you apparently didn’t get any emails about Plus, nor did you notice anything in the app. Then you finally contact support to cancel and for some reason assume you should get an immediate/semi-immediate response, contrary to how it’s worked forever.
I hope that’s an accurate account?
Can I sell you some magic beans?
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I took up old Monzo for the extras. Old Monzo was discontinued. Monzo continued to take 3 pcm for something which apparenttly didn’t exist. No emails. Don’t spend my life on the app, I just make and receive payments. Your summary is grotesquely underinformed - I could use the magic beans to explain this awesomely complex issue to you, perhaps?
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tbutz clearly has a direct line to the gods of Monzo
As I understand it, it wasn’t. It just stopped being available for people to take up.
Or did. I don’t recall what the benefits were, but you should know what you signed up for.
So you were aware you were paying £3pcm for something you believed no longer existed, if you accessed the app.
Charming.
I’m just exposing the flaws in your explanation and trying to get to the root of what’s happened. You’ll no doubt get a much better response on the Revolut forums.
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This is not quite correct.
Plus V1 subscribers (including the £3 early bird offer) continued to receive the perks they paid for.
I know because I was getting 1.5% interest on my balance until I switched over to new Plus when it launched.
I received several emails inviting me to cancel if I wanted to.
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Ooh how much? Are you open to offers?
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Damn, they expensive!
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Well of course, that’s how you know they’re magic beans and not just normal beans
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I get that Monzo want to advertise Monzo Plus, but having the ad appear as a “card” in my cards/accounts stack is really annoying. It’s the first thing I see when I open the app.
I get it, Monzo Plus exists. I’ve made a choice not to subscribe, now leave me alone, or place the ad more subtly.
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This has already been suggested. You can vote for it below:
How subtle would you like it? You can see the tiny corner.
It’s not on the card list, no.
But yes exactly that. The design of the carousel represents cards and pots. It’s misusing that visual cue.
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I haven’t