Hi,
how do you remove this page from the app?
I am not interested Monzo Plus therefore I do not wish to see this.
Also everytime I swipe down the app crashes.
Thank you
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Currently there isnât a way to remove it. Currently just donât swipe left
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The only way to remove it is to pay the ÂŁ5 pm.
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Well thatâs never gonna happen so Monzo need to create a way to remove this as I am sure others do not want Monzo Plus either.
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Itâs an advert. Lots of companies do it.
I donât see what the big deal is about seeing âzoâ in a place you never have to scroll to, touch, see etc.
Now youâve realised what it is, donât scroll left? Pretty simple really?
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Those are because they are front and centre. Then they will re-appear.
You have two choices; You either deal with a tiny ad in the corner of the screen or you close your account.
Posting on the forum demanding the ad is removed isnât going to get you anywhere.
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I understand ads are ads in most peoples books but youâre mixing up different types.
There are ads that can be supplied by Google (for example) where the owner of the app gets paid per click. These can be blocked by your ad blocker.
Then there are the ones you can click X and they disappear but generally reappear when you log in the next time.
Then there are permanent ads. Like this one, and for example on Halifax where you get a full screen advert when you log in and have to press the âproceed to account overviewâ button. Even when there, youâll find other permanent ads for mortgages, credit cards and things.
Some others have mentioned that itâs annoying but probably nowhere near enough for Monzo to act on it. Monzo Plus is new and one of their main (if not only) sources of good revenue so they want to shout about it. Therefore itâs unlikely they will allow you to remove it permanently.
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Thanks for the answer, I fully understand that however I would have preferred to just dismiss said advert instead of it always being there. If it comes back in a month so be it, I just donât see the need for it to always be there once you have seen it.
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I believe that having it disappear for a set time was a compromise people came to in the other topic.
Maybe theyâll implement this one day but to argue from the other side⊠You donât need to swipe left for anything, so until then, try not to do this and youâll never have to see it. 
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This topic is temporarily closed for at least 4 hours due to a large number of community flags.
This topic was automatically opened after 2 days.
The Topic is open again and feedback is always appreciated but directing this into a fight isnât something that weâll be allowing on here.
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Iâm not sure thatâs the metric which Monzo will pay attention to.
My guess is that it will go if and when Monzo decide it is not serving itâs desired purpose, which is presumably to drive sign ups. Then it may be replaced with something more obtrusive, or maybe an ad for something else.
On what basis?
Surely if itâs a random % that get shown in then thatâs a good way to test?
If they are purposely showing Plus to people who only have ÂŁ5 left each month or people who are always in their overdraft and love to keep spending, then I would agree. But I very much doubt that is the case.
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I feel the same about Connect to Contacts on the payments tab. I donât want to do it, but I also donât want to have the message constantly cluttering up the screen.
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I have to disagree with two things that have been said here:
- âMonzo is a free app, therefore ads are okay.â
If the bank is using your leftover cash for their loanbook or investments or whatnot, then no itâs not a âfreeâ service in the same way that Gmail or Facebook are âfreeâ. The lay of the land, while similar, is not the same here.
- âYou shouldnât give feedback to a product team on their official community forum because it will never lead to change.â
Absolute rot. Feedback loops build great products. Great product teams crave feedback from their customers and are humble enough to listen to what all their users have to say. Not to mention that this forum is the official place to provide such feedback. Certain self-appointed âgatekeepersâ would do well to remember that.
That said, my gut feeling is that the people complaining either wouldnât quit over it, or they were never going to convert to Monzo full time anyway, so nothing lost.
I donât think itâs a deal-breaker to have a pretty low-key and avoidable ad in the corner of the screen. If it did something obnoxious like glisten or bounce then that would be different. Anyway Monzo can easily validate the size of the detractors within the customerbase through various methods. I donât think they need to, nor will they knee-jerk over this.
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What were the other small niggles, and more importantly, what did you switch to and why that instead of Monzo?
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Not having a pop, but my memory of this is very different. I remember getting one lonely feed item when they were exploring the marketplace concept saying something like âswitch your energy to Bulb and get ÂŁ25â, when you clicked on it there was a very polite and transparent message saying if you switch youâll get a switching bonus and Monzo will get a commission. I dismissed it and that was the sum total of Monzoâs advertising to me in about 3 years.
What other advertising was there that you were bombarded with? Maybe I have some sort of Do Not Disturb marker on my account, as they never bother me with anything or offer me any credit! 
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