Referral bonus missing

I recommended a friend to Monzo, she got her £5 welcome bonus after using her card for the first time but I’ve not received mine.

I don’t know how to look into this. Can anyone help?

2 Likes

In the app, go to Help, search “contact us” and then speak to Monzo.

Nobody here can help.

1 Like

Chat support as above should be able to help.

If memory serves, it can take a few days for this to be paid out, and won’t always be the same time as your counterparts payout.