RE: Switch Away

[HoldenCarver (Nick)]

@anon84895517

You can post if it’s an emergency but you can’t leave a message for non-emergencies after 20:00 which can then be dealt with when they re-open.

Not everyone can. Have a look at the screen shots attached to this post:

Closed account, I’m done

@Matt88 And it’s not just that legacy banks are catching up but how helpful other traditional providers of products are. For instance, I just noticed today that even Aqua now have a chat functionality in their app and they helpfully display this message when I tested it. [IMG_20200914_214035] This explains clearly what the service they provide is etc via this option On the other hand, if I find the chat functionality (by searching for it) in Monzo, I receive this message: [IMG_20200914_…