…without providing a bank statement?
Is there such an option?
Cheers
If you contact chat you can request this.
1 Like
Where is it located, sorry. Struggling to find it
Monzo hid the main button to access chat, but you can still find it by searching for ‘contacting support’ in the FAQ section and there’s a link there
1 Like
If you tap help in the app, potentially at the bottoms should be able to Chat there.
Otherwise, search ownership, and at the bottom tap still not found what I’m looking for 
You’re asking for an account ownership letter 
if you need anything else just let us know 
When staff members have to cross their fingers that they’ll be able to direct customers to support, you know you’ve gone too far in hiding it.
2 Likes
It’s only an emoji 
1 Like
It’s not that deep, no need to look into something which isn’t there.
1 Like