So to start with I have been trying to register my Monzo Mastercard here in the UK to work in the Amazon app so that I can shop in my new Amazon Fresh shop. However every-time I try to add it I get their was a problem we were unable to set this card as your default. Please try another card. Amazon …

It was a problem with Brave browser …fixed now thanks guys…

Hi. Welcome. There appears to be a 3D secure issue as this is the 3rd or 4th thread in the last week. @AlanDoe , is this something you can feedback/look into please?

I can’t find it but didn’t someone post the solution in another thread? Something to do with changing an app permission or something?

[image] Monzo and McDonald's App Bug Reports You can solve this! The problem is that the McDonalds app uses a weird link that the Monzo app thinks is a Monzo link, so it attempts to open it with the app, this then fails and causes this loop you’re seeing. There’s an easy …

I just had the same problem with disney+. You fill in the details, you get a notification on the phone to approve the transaction, you do so and the transaction instantly vanishes and the web page remains on ‘Open your Monzo app to approve this payment’ forever. Then a few minutes later you get ‘y…

I had problems with Asda last week but after 4 attempts I changed the delivery slot and it worked. I put it down to a problem with the slot but if you had the same maybe it wasn’t

I had the same yesterday with an online purchase with Microsoft. MS website informed to use the Monzo app to approve. Monzo notification arrived immediately and ‘Approve’ tapped on, and the notification vanished. But the MS website hung at the approval stage. I’ve seen delays at this stage before of…

[image] mercenary: Brave browser Would strongly recommend that people DON’T use this browser. [image] Privacy browser Brave busted for autocompleting URLs to versions it profits from Chromium-based Brave stumbles in its efforts to shake up the browser business with cryptocurrency…

[image] Monzo @monzo @jessicarrhxo Thanks for letting us know. Frustratingly there's a bug in the app which is effecting authorising online payments on some Android devices. Our engineers are aware and are fixing it as we speak 🛠 For now, you'll need to authorise the payment from another…

Yeah I just carry around another device just in case my Monzo app decides to misbehave 🤦

3.92.1 just released for Android - maybe a fix for this issue?

Problems with online transactions

UK Help

16bitkieran (Kieran) 27 July 2021 20:18 10

3D verification doesn't work

Topic		Replies	Views
Monzo and McDonald's App Bug Reports	33	4353	28 July 2021
Online Shopping Issue Monzo Chat	5	2306	19 June 2019
Approved by Monzo, rejected by merchant Monzo Chat	22	4531	18 April 2021
Online payment approval Help	17	6167	10 July 2021
Debit card weirdness Help	11	1654	12 July 2021

Problems with online transactions

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