Hi, I’m new to Monzo and just wanted to give you some feedback on things that could cause problems.
I tried making a wire transfer to a company but the account name field was too short for it, so I could not input the entire name.
I believe the current field is set at a total limit of 50 characters, while the name in total was 55.
This is a wire transfer for my tenancy stay so I might end up without a place to live if the transaction doesn’t go through because the name was incomplete.
Also, the reference for the wire transfer was supposed to hold the address of the property but I couldn’t put it in the reference of the transfer due to the field character limit being way too short. I believe 15-20 characters or so.
Furthermore, they asked for a screenshot for proof of payment but the current system’s summary is a bit too unprofessional, The way it should display the details should be as follow:
-My bank details
-Their bank details
I’ve worked as a developer myself, these types of changes are not particularly difficult and don’t touch on any critical areas so it would be nice if we could see these small quality of life improvements rolled out within the next month since this is actually quite important.