So since my account was closed for no apparent reason, I raised a complaint which is currently being dealt with and therefore has left me without access to my Monzo account.
I then had a refund of $1086 back to my account, and I sent an email on Thursday at 1PM asking if it would bounce or if this would be fine, and could the support guys forward it on once it lands (they’ve done this previously, and said they would for any other refunds - but I attempted to send £0.01 to my closed account and it bounced, so I got a little worried).
I then chased it on Friday, and again today. I shouldn’t have to ask three times if my $1000+ refund will bounce or go back into my account. I have also sent this to the lady that is dealing with my complaint, as well as email@example.com - it’s a weekend so I don’t expect either to pick it up until Monday but I’m fairly sure support is 24/7.
I’m just wondering if someone can pick this up as if it bounces I’m unsure what to do about this and would like to know in advance rather than waiting 2 weeks to be told it hasn’t hit yet.