I read in another thread:
“Your prepaid card will stop working when you activate the debit card in the app after receiving it.”
but my prepaid card is still working two months after opening a current account and activating the new debit card, so I’m a little confused about what should happen. I’ve been using the new current account debit card successfully and I’ve also been using the old prepaid card to run down its balance, which now stands at £1.65. Should the prepaid card have stopped working by now and should the balance have been transferred to the new current account? If so, that process hasn’t worked.
If not, what’s the best way of accessing the remaining small balance on the prepaid card? The only way I’ve thought of is to credit it with, say, £8.35 by bank transfer to bring the balance to £10 and then withdraw £10 from an ATM.
Has something not quite worked as it should when I activated my current account?