Some of you may have received the in app message to inform you of the outage we are currently experiencing affecting pre paid accounts.
Our third party card processor is experiencing technical difficulties which are affecting payments, tops ups, p2p payments and card activations. They are investigating as priority and we’ll keep you updated on our status page here on the forum and on Twitter too.
Current accounts are not affected.
We’d advise that you keep another card with you in the meantime, thanks so much for your patience and understanding - this isn’t acceptable and we’re working hard to ensure we have a reliable platform on which to run the current account. More news on that soon!