Our card processor will be performing scheduled maintenance to help make their systems more reliable. On the prepaid card during this time, card payments, Monzo-to-Monzo payments and top-ups will not work. You will still be able to view your app and contact customer service.
If you’re heading out on Saturday night, please carry another card with you.
Please also be aware that some other card providers use the same processor we do, and might be affected by the planned downtime too. It’s worth double-checking that the other card you plan to carry will definitely be working during this time.
We’re so sorry if this causes you any issues. We’re working hard with our partner to provide a service you can rely on, and this is an important step towards achieving that