Planned prepaid maintenance early Sunday morning. Please carry another card 💳


(Naji Esiri) #1

There will be planned downtime on Sunday 12 November from 00:00-02:00 GMT, as our card processor will be performing scheduled maintenance to help make their systems more reliable :hammer_and_wrench: During this time, card payments, Monzo-to-Monzo payments and top-ups will not work :x: You will still be able to view your app and contact customer service.

Please carry another card with you over the weekend :credit_card:

We’re so sorry if this causes you any issues. We’re working hard with our partner to provide a service you can rely on, and this is an important step towards achieving that.

Please note Monzo current accounts will be unaffected


Community Digest 10/11/17
Banner warning about prepaid outage on current account
#2

Blimey, at least Monzo tell you in advance. I’m not sure Starling have bothered yet, unless it’s not affecting them???

Thanks for the notice.


(Naji Esiri) #4

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