PIN payments from App

Monzo Chat
1

I’m trying to make a payment (Bank Transfer) using the app. Normally I use my fingerprint to authorise the payment but I am being asked for my card’s pin. There is a fingerprint icon button on the top right which I would presume is to use fingerprint instead. But it just returns it to the insert pin page.

Am I going mad or has this been changed? Can we please use fingerprints again?

Please :pray:

2

Do you have fingerprint enabled in your settings?

1 Like
3

Yes. Enabled. I’m sure it used to work :thinking:

4

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.