I recently lost my phone.
I then used an old one (same number) until my insurance sorted me out with a new one.
I managed to get my Monzo account working in my older phone. However, after my new one arrived I have tried to access monzo on my new phone. I try to sign in. I enter my email, get the the email, link back to the app and then enter my phone number. I get sent the code and then as I enter it I get told that this number is already in use!
I can’t access my account and can’t really find anyway to access any help. This is the closest I can find to something better than the pretty useless FAQs.
Does anyone know what I need to do?
Thank you in advance.