Outage – 16th March 2018 (Resolved)

[evangelskies (Eve)]

There’s a really interesting post-mortem on one of the outages before here

RESOLVED: Monzo Services Degraded/Outage - Card Payments may fail (16/01/18)

Hi everyone. I’m a backend engineer at Monzo and I’m here to provide an overview of what happened last week when we experienced an outage. Last week, we experienced problems that affected both the prepaid and current account for around 30 minutes. Similar to the last major incident we experienced, I’d like to provide an overview on the causes of this outage, the timeline, and the steps we’ve taken to prevent similar events from happening again. Background Unlike the outage in October 2017 in wh…