Outage - 13th July 2020 (Resolved ✅)

Hahaha I was ordering Pizza Hut

Monzo on call engineers right now

image

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It’s been like 8 minutes. Can’t believe Monzo don’t have it fixed and a blogpost explaining what happened already. Pfft.

/s

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is that a Joke?

Yes, of course. I’ll amend to show.

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I too have difficulties. My pin didnt work yesterday and today I can’t send any money. Monzo please sort it out urgently and let us know what is going on.

Takes at least 10 minutes to turn the bank off and on again

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Can’t search in the help topics atm so can’t access chat.

Pizza disaster averted. I had my credit card saved to Google pay as well so didn’t need to go hunting for my other cards.

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:pizza: :heart:

Seriously, though, it seems quite a widespread issue. Not good, I hope they manage to fix it soon.

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Couldn’t of happened at a worse time for me!! :see_no_evil::rage:

I’ve just gone on and it worked about 20 mins ago but now nothing is working! I’m supposed to get an early payment Tommorow, hope it works!!!

Must be a fairly serious outage to knock off app services as well as card payments. Someone powered off all their hypervisor hosts?

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Give it a minute and someone will say hacked.

Possibly in capitals

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Thank god for Apple Pay…

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I can’t seem to login to web.monzo.com either.

Yes, it’s times like these when alternative payment options are a godsend. I have a VISA and an Amex in addition to my Monzo Mastercard, for this very reason.

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Just updated the app on Android an the screen is totally blank!