Ordering a card replacement

I have not received my first card although it should have arrived a week ago. I can find a button to order a replacement card but it doesn’t work. Has anyone found the same problem?

There’s a lag between when you can re-order and when the button lets you re-order.

If you want a couple of days, the button will work.

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Hey :wave:

Please can you contact our CS team so they can double check the finer details before issuing you a new card, there may be an address formatting error perhaps the reason for not receiving your first card.

:slight_smile:

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