They should never have bothered with the app and should just have focused on becoming the Truelayer of utilities, IMO.
Edit: I didn’t include the photo at the end of the CEO with his kid, which I think was a terrible idea and really inappropriate. Also, is the group photo photoshopped?! They were probably in the Caymans or something and didn’t want to let on
I’ll be honest… this isn’t an email that I ever wanted to have to write…
In brief: From October 1st, we will start charging a small fee for usage of Onedox. But, by referring friends, you can continue to get Onedox for free. Head to the new Onedox Referrals screen to find out how…
Refer friends to Onedox
To understand more about this decision, please read on…
It’s been over four years since Hugh, Rick and I first started work on Onedox. In that time, we’ve brought together an incredibly talented team to create award-winning technology that helps people get better control over their domestic affairs, and saves them precious time and money.
We’ve grown to tens of thousands of customers from whom we receive inspiring feedback and positive reviews, and who have found the service extremely helpful in managing their busy lives.
Unfortunately, Onedox is an expensive service to run and we simply can’t afford to keep it going without it covering its costs. And so despite our best efforts to bring in more investment, we’re pretty much out of time.
Where does that leave us?
In an effort to ensure no stone is unturned in figuring out whether we could continue to operate Onedox, we’d like to enlist your help to try and find a solution:
Firstly , from October 1st, Onedox will become a paid-for service costing £3 per month, or £30 per year on an annual plan.
Secondly , instead of paying for Onedox, you can help us reach more customers: for each person that joins Onedox using your referral, you will receive a free month of Onedox. + As a special bonus for referrals made before 1st October we are tripling the reward to 3 months for each referral! So hurry!
If we get enough new people subscribing to Onedox, then it might be enough for us to maintain the service…
So, there are two things you can do to help Onedox:
#1 Refer friends to Onedox and earn rewards…
Refer friends to Onedox
Invite your friends, family, colleagues, anyone you know (or don’t know!) to sign up for Onedox. As well as you getting your own reward (tripled in September!), each person that you refer will also receive one month of free Onedox.
and/or:
#2 Pay for your usage of Onedox by subscribing…
Subscribe for a Onedox account on a monthly or annual plan (you get a 20% saving by paying for 12 months up front). We truly appreciate the support. Get started here…
Subscribe to Onedox
If you decide not to continue using Onedox, by paying for it or referring friends, your accounts will stop updating and you will not receive automated alerts or reminders from Onedox.
So that you are able to export and download your Onedox data, we’ll continue to securely store the existing information for a period of time. This way we hope to minimise the inconvenience to you.
I would like to thank you for all of your help, support and encouragement on our journey so far. The team (some of whom are in this picture) always enjoy hearing about the positive impact our service has in our customers’ lives.
If you have any questions at all then please do get in touch.
Best wishes,
David
CEO and co-founder of Onedox