Number on the back of the card?

(Terry) #1

Just tried to call the lovely people at Mondo and received a I have dialled an incorrect number message. The number my eyes see is 0800 8021 156 has anyone else got a different number? I suspect the number may have changed since the alpha cards were sent out.

Suppression of Sensitive Information
( related to Monzo CEO, Investor in Monzo ) #2

0800 8021 456 - I think thats what it says

(Andy) #3

Mine has: 0800 8021 456

(Rika Raybould) #4

My alpha card is 456.

What I suspect happened is that when the ###-###-### number in the lower left of the front of the card was pressed, it just caught the edge of the 4 and made it look like a 1. I have a good photo but it looks like mobile upload here is broken on iOS 10 betas.

(Hugo Cornejo) #5

Yes, the correct phone number is 0800 8021 456

This is one of the few things we improved from Alpha to Beta cards. Now the phone number is printed in a safe area where the embossing can’t damage it :slight_smile:

(Terry) #6

Thanks all! It was on the embossed bit so was cut off haha!