Suppression of Sensitive Information

[walderston (Adam)]

issue with blocking all phone numbers is no-one is able to post the support number such as the below when a telephone number is important

Number on the back of the card?

Just tried to call the lovely people at Mondo and received a I have dialled an incorrect number message. The number my eyes see is 0800 8021 156 has anyone else got a different number? I suspect the number may have changed since the alpha cards were sent out.

Risk of maintaining a fairly large Mondo balance

As mentioned above, your main concern would be your lack of cover by FSCS if anything was to liquidate. That being said, it would seem to be incredibly unlikely at this point. In terms of everyone mentioning contactless transactions still going through if you lost your card, Mondo has set the card to ALWAYS authorise online, even for contactless. This does mean that you may have noticed a slight delay in contactless being accepted by retailers, however the advantage is that we instantly get …

Emergency! Stolen iPhone and alpha card

Hi, My iPhone and purse which contained my alpha mondo card were stolen on the train this morning. I’m trying to not freak out. Is there a way to block my mondo card now because I can’t block it from my stolen iPhone. Is there any number I can call? Plus is it possible to have a replacement?