Number of Monzo Users

Do you think new applicants will get priority over existing users when it comes to current accounts? My guess is that the waiting list will get longer due to new applicants, but existing users will get priority over the new accounts, which seems the fairest approach, but will temporarily reduce the number of new users.

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No - I donā€™t think that would go down too well with the existing users.

I expect youā€™re right :slight_smile:

Hopefully Monzo will temporarily have more people working on managing the new accounts / distribution of cards though, to deal with the surge in demand & stop the size of the queue from getting so long that it puts new users off from signing up.

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I canā€™t believe Monzo will stick with manually stuffing cards once they become a bank - Iā€™m surprised if they still do it to be honest.

The card makers must be set up for automatic stamping/printing of cards and envelope stuffing/addressing.

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Oliver said at around 1min58secs into his recent presentation that there will not be any queue (so the self imposed cap on user growth is going to go out the window and it is going to go viral! - my interpretation not his)

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Are there any public data or good estimates as to the volume of people using Monzo today?

I ask because my non-tech, non-finance sister seems incredibly excited about Monzo after using it for a week or so. And she heard about it totally independently of me. It made me think that Monzo has already jumped the hype cycle gap before even landing the current accounts and overdrafts.

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There is :slight_smile: Iā€™ve been tracking the growth of Monzoā€™s users, based on users whoā€™ve shared their user number & activation date (if anyoneā€™s reading this who hasnā€™t already, please do post yours here :raised_hands:), in this spreadsheet -

When it comes to active users, Monzo said that

60% of cards [are] being used actively (at least once a week)

in their investment deck for the most recent round of crowdfunding.

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what have you done with my charts Alex ??? can only see methodology etc type not the graph on the link

What do you mean? :slight_smile:

[posted before Ian edited his earlier post :eyes:]

ah the link you provided is displaying the methodology page not the graphs which I can toggle to :slight_smile:

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My bad, Iā€™ve updated the link now.

And yes, to get to the graphs / data, you need to select the tab at the bottom of the page -

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for us dumbos - ta ā€¦

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Is our user number likely to reset when we get our current accounts?

Iā€™m up in the 35000ā€™s for registered beta users but i got to invest in the last crowdfunding campaign which means im more than likely going to register my new card before i reach that number again. will the current accounts change to match that?

wouldnā€™t have thought so - your user number is unique to when you signed up for Mondo / Monzo not dependant on when you got your current account :slight_smile: besides why would Ollie want to give away his number 1 for somebody who invested in Monzo 15 months ( ? ) later :slight_smile:

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Just got a friend to join the club:

  • card activated - today (01/05/17)
  • user number - 186,476

Donā€™t have edit access on the google doc, so feel free to update it @alexs. Guess 200,000 will be reached around mid-May?

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Thanks Nathan, Iā€™ve added them now :raised_hands:

Yes, it looks like we might hit 200k users by the 20th at this rate. The number of users activating their cards each day has been higher than average this month (over 1k per day), which is helping :tada:

Aplogies for the slightly less clear screenshot than usual, Iā€™m doing this from my phone today.

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300K by August maybeā€¦?

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Possibly :thumbsup: based on my forecast, which has turned out to be a conservative estimate for the 200k, it looks like itā€™ll be the end of August / beginning of Septemberā€¦

Following on from that, Monzo had got to 194k users a few days ago & based on >1k users signing up per day, the figure must be close to 200k now so if any new users could share their user number here, itā€™d be great to hear it!

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Iā€™d love to know the metrics on how much of the investment this is burning through. Ā£X per each registration.

I guess though that once registered there is a very small increment in system usage and therefore almost zero increase in compute costs.

Assume customer support grows a head each Y thousand as well.

I forget did the business case show how cost grows with number of users VS revenue

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Tomā€™s said itā€™s Ā£40 per user, per year until the current accounts launch, then Ā£20 once they do & then break even once the overdrafts launch.

I donā€™t remember seeing this anywhere unfortunately.

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Thanks !!!

I guess there is a benefit on moving en masses to current accounts thenā€¦

Iā€™d love to be a fly on the wall during the finance planningā€¦