Since we launched our Beta and the in-app waiting list (mid-March) we’ve been overwhelmed by everyone’s support and the number of referrals we’ve received. Of course, with more referrals we’re seeing more people added to the waiting list everyday (great for us!).
However, on the flip side, the number of cards we can send out everyday is currently limited - it varies between 100-500 per working day (mainly due to having to wait for more cards to be printed, but also as we’re in Beta we’re trying to scale responsibly, fixing bugs as we go).
Therefore the rate at which people on the waiting list move up has slowed. We’re hoping to get more cards over the next month or so and you should then see yourself move up much more quickly – we’ll keep being as open and upfront about that as possible.
In the meantime we think it’s fair to manage the queue by rewarding those of you who help us out and refer your friends. That’s why we’re able to bump some users up the queue (4000 places for every friend who signs up via the URL). Some people have used this mechanism to bump themselves right up to the top, receiving their card within days
We hope you understand that it’s important for us to manage the rollout process so that everyone’s experience using the app is the best it could be. Of course, knowing that doesn’t make it any less annoying if you’re the one at the back of the queue, but we really appreciate your patience
Over time we’ll probably review the waiting list referral mechanism, and so do let us know your ideas below (bearing in mind that the number of cards sent out is necessarily limited at the moment!)…