Not getting logged out

Hey…

I recently left my phone open on the app and noticed I didn’t get logged out? I noticed a feature with other banks which logs me out after so long if I don’t use it or asks if I’m still there. As safety conscious and someone who is a bit loose with leaving their phone open, I’ve always appreciated this feature and thought it was like some regulation thing to do it.

Question… does Monzo have such a feature? Or a setting to control it?

Thanks in advance!

Change how long your screen stays lit before locking, think the lowest is 30 seconds - the second the screen locks the app will “close” and you’ll have to reauthenticate to open it again.

Edit: That’s assuming you have the privacy enabled which requires your to Face/Touch ID to open Monzo, as I think its turned off by default

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Just set the phone itself to lock.

That is far more secure as every app is then protected.

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Just tried it on my Lloyds and Barclaycard accounts because I had a suspicion you may have been confusing the website versions.

The websites tend to log you out after so long as its more likely a PC is shared, the apps don’t usually tend to as their more personal and just ‘lock’ with the phone.

That’s a bit of an oxymoron.

Nobody can move any money out of your account without your pin/biometrics anyway, but the suggestions above from others are good.

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In these days your phone is the key to your life… you never leave it open. No point in having your bank log you out if they can just do a password reset using your email/SMS.

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